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A Must Read: Your Rights and Responsibilities When You Move

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The above file was prepared by the Federal Highway Administration (FHA). This is a must-read for anyone who's considering - or actively involved in - a move. Just click on the link above to learn about everything from estimates and agreements to bills of lading and payment scenarios.

Your mover should provide you with a pamphlet that contains information about your rights and responsibilities as a shipper of household goods. The mover should also furnish you with a pamphlet describing its procedures for handling your questions and complaints.

The Federal Highway Administration (FHWA) regulations protect consumers on interstate moves and define the rights and responsibilities of consumers and household goods carriers (movers).

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